How do you be mindful of the people in your life? This is a question that many senior associates and coaches have asked. A lot of people wonder how they can make themselves less self-absorbed when they are talking to a client or meeting with a coach. It’s really not rocket science. It’s actually pretty simple.
You begin by noticing your surroundings. Pay attention to the details of how you are feeling and how the people around you are doing. For example, if you notice that the people in your office aren’t getting up to speed with the accounting work, you may want to ask them how they are getting along. While this may seem trivial to a coach or senior associate, it could really create a positive change for everyone. Instead of feeling self-conscious or like an outsider, people will come to understand that you are just one of the Guys in the office who happens to be handling the accounting work.
The second step is to pay attention to how you are speaking to people. As a former coach, I had one client who left a comment on one of my blog articles after she read it. She mentioned that she wished she had mentioned something about her connection to strength training. I asked her why she didn’t say anything that could have helped her. She told me that she was trying to be mindful of how she was speaking to clients and she didn’t pay attention to how her phrasing was phrased.
In other words, she was not setting a goal-setting or productivity goal for her coaching sessions with clients. How would you feel if you read a sentence and then saw no obvious goal associated with it? That is what would happen to you if you worked in a consulting firm or private practice. You probably wouldn’t feel confident or experienced enough to do your job.
Becoming aware of how you are framing a question is the first step to making positive changes. In the private practice setting, it really is not necessary to ask clients what they want to do; just asking them what they don’t want to do is enough. As a coach, however, it is important to ask the right questions to get the right answers. How do you be mindful of how you are asking questions and how can this affect your coaching process and results?
A coach who has an awareness of goal-setting is able to model the right things to say and how he/she should say them. If a client wants more space, the coach might model a relaxed conversation where the two are just talking and observing the way they are getting along. Sometimes we think we are doing things in a way that’s best for us but we might be inadvertently setting ourselves up for more conflict. If you ask a client how do you be mindful of how you’re using goal-setting in the private practice, you can model an acceptance of client choices as they arise rather than trying to force them.
You might have seen the movie “When Harry Met Sally”. This is a great example of how do you be mindful of how you talk to clients. The main character, Harry, is a very anxious person. This anxiety has a negative impact on his ability to help people because he isn’t in control of the words he says. Even though he wants to impress Sally, he is unable to do so because of how he speaks to her.
An awareness of how do you be mindful of how you act and speak when helping people with their accounting work? This awareness is linked to your goal-setting and goal-achieving behaviors. As a coach, it is your responsibility to model the right behaviors. Many coaches focus too much on helping people with their finances and not enough time and attention on helping people grow as people. As a CPA coach, if you are focused on helping people manage their money properly and grow as people, you will be more effective at your job.